All feeds disappear

Topics: User Forum
Dec 17, 2008 at 9:08 PM
I have been using the program for some time with exceptionally good results.  On Friday however, I will open the program and all the feeds and podcasts are gone.  I uninstalled and reinstalled yet this still continues to occur.  I've had crashes before as well.  The podcasts are not disappearing from the storage card.  Is it possible the programs doesn't see the storage card for some reason?  
Dec 17, 2008 at 10:26 PM
BeyondPod stores all the settings in several files that are located in BeyondPod's install directory. You can find what is stored where on the resources page: http://www.beyondpod.mobi/Resources.htm. My guess is that for some reason the main feed file got corrupted. You can try uninstalling BeyondPod and then deleting the files - this should give you a fresh install.
Before you delete the files, you can save the BeyondPod log file called BeyondPodLog.txt.  If you send this log file to support AT beyondpod.mobi, I can try to see if it has any indication on what went wrong.

Stefan